Sign in issues for AT&T and DIRECTV subscribers
Info for current or previous subscribers to both AT&T and DIRECTV that want to sign in at directv.com or att.com to manage their account.
Login help for AT&T and DIRECTV subscribers
Please note that your AT&T and DIRECTV user IDs and passwords must be different.
- If you’re trying to login to att.com but are redirected to directv.com, you either currently have or previously had DIRECTV service in addition to an AT&T service. To sign in to AT&T, please visit att.com to reset your AT&T password. If you continue to experience att.com issues, contact an AT&T agent for assistance at 800.288.2020.
- If you’re signing in to directv.com and see an error message that you’re using AT&T credentials, you’ll need to reset your DIRECTV password on the directv.com site. If you continue to have issues with your DIRECTV account, please contact us for additional assistance.
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