Get help with DIRECTV error code 775
If you see error code 775, your DIRECTV receiver is having trouble communicating with your satellite dish.
Here's what to do
- Check and secure all connections on the back of your receiver. Start with the SAT-IN connection.
- See if you have a SWiM Power Inserter attached to the DIRECTV cable coming from your dish (it may be in a different room). If you do, unplug it from the electrical outlet.
This power inserter is usually black or grey and the size of a small brick. Make sure it isn’t plugged into a power outlet that can be turned off. - Wait 15 seconds, then plug it back in.
Good to know
You still have options to enjoy your favorite movies and shows. Here's how:
- TV - To access anything recorded to your DVR, press List on your remote.
- On Demand - Go to Ch. 1000 to browse thousands of free titles or Ch. 1100 for the latest movies in DIRECTV CINEMA.
- Computer or tablet - Sign in to stream.directv.com/watchnow and choose Watch Online.
- Mobile device - Download the DIRECTV App from the Apple® App store® or Google PlayTM store. After you sign in, choose the option for watching on your device.
Still need help? Contact us via chat or call 800.531.5000. For a quick response, we recommend using the chat option.
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