We want your installation to be as stress-free as possible. If something comes up, it’s easy to change or cancel your appointment.

• Make sure someone 18 or older is available for the entire installation. It usually takes about 5 hours.
• Have a TV in each room the service will be connected. For the best experience, have active internet or phone service in place, too.
• Provide easy access to your roof or balcony. For the best reception, DIRECTV dishes require a clear view of the southern sky. We usually install the dish on the side of your house or near the roof line.
• Complete the Landlord Approval Form (PDF, 107KB) with your landlord or homeowner’s association (HOA), if you rent.
• Don’t cancel your current service until we install your new service.

Can’t wait to watch? Learn how to watch DIRECTV on your devices today. Need to make programming changes or want to speak with a live agent? Call 855.679.4357 at least 24 hours prior to your service installation.

Sometimes, your tech will have to do specialized work that costs extra. Examples are changing phone lines, audio or visual equipment, extra equipment, and cabling. The tech will give you a Custom Work Rate Sheet explaining the work and cost. After you review and sign, you'll pay the tech directly. You won't see these charges on your bill.