When using the various Roku devices and Directv Stream I will have episodes where the sound will disappear for 1-2 seconds, 2 or 3 times.  Unplugging the device for a minute solves the problem, but it will recur.  This is becoming very annoying.  I see notes from a year ago about this.

We're fairly new to DirecTV Stream.  We've had it for a few months now but this is the first time we're going want to handle some episodes of TV shows differently than the way we handle other episodes of the same shows. Apparently we can't keep more than 30 episodes of a TV show at a time.  We knew about the 9 months restriction when we signed up but no one told us that we could only keep 30 episodes of any particular show.  That's a problem for us so I'm trying to figure out how to do what we want to do. We want to keep all new "Law & Order" episodes for the full 9 months but we don't care if the old ones roll off.  L&O is streaming on at least 3 channels currently (BBC America, Sundance, & WE).  Each channel shows 3 or more episodes a week so we always have at least a dozen older reruns picked up by DirecTV Stream every week.  How can we save the new episodes that start this Thursday and not have them swept away by reruns? Is there a way to set up 2 sets of episodes for 1 show?  Then we could catch only new episodes in 1 set and then all of the reruns in the other set that could roll off as new reruns are rebroadcast?  Or, if we want to save the new episodes for the full 9 months, do we have to change it so that it only saves new episodes (& then we never get to rewatch old episodes, which we still enjoy)? Are there any other options? Thanks, GGuenth

I have only one device, am I only able to watch the tv it's hooked up to, or can I watch the tv in my bedroom using that device, or do I have to order another device for the tv in the bedroom?

Hi, My child recently moved away from college, we currently have Hulu Live and found that she cannot access live or recorded shows in her dorm (she is about 1 hour away from us).  Does Directv Stream have the ability to log in both at home and in her dorm through her Roku device and access Live and recorded shows in both locations?

I clicked the button to payoff devices ( to lower my monthly bill) and my credit card was charged twice( I have 2 devices and they said I paid off 4). My new payment is reflected correctly, but my bank told me to contact Direct TV because I was double charged. How do I reach a live person?  The chats do not help with my problem.  Thanks. 

Can I download shows/movies/events to watch offline? I can't find anything on the website about this. If so, what are the limits (number of downloads or hour, when/if they expire, number of devices, etc.)? Thanks!