(146 results)

Product and Services (6 of 24 results)
Sports (2 of 2 results)
Support (6 of 6 results)
  • Sign up for DIRECTV STREAM

    Choose the DIRECTV STREAM option that suits you best. Learn how to get an account, select a package, and start watching.

  • Sign up for DIRECTV

    Choose the DIRECTV package that suits you best. Learn how to sign up for an account and start watching today.

Community Forums
 (6 of 24 results) 
  • Is there a way to delete unused apps?
    How can unused apps be deleted? If not, would the best option be to change Permissions to No?

    Last reply: 1098 days ago | 836 views | 8 responses |

    Posted by zovuna

  • Pay as You Go
    RV or Vacation Home Directv Satellite usage. Is it possible to use the King or an existing Directv Satellite and pay for Directv usage on a pay as you go.. Similar to other satellite competitors plans?

    Last reply: 1475 days ago | 93 views | 4 responses |

    Posted by poppenhe

  • No interactive services?
    I switched to Direct TV from Cox because after so many years Cox was about 340 a month for cable, internet, landline. AT&T came in at about 160 for the first year, and a bump up to low 200s after that. Similar plans, yadda yadda.  One day my wife says "How do I pull up interactive services?" I said, "What's that?" Among other things it displays incoming landline calls on the TV screen.  I haven't found that function yet, bit nor have I seen any information saying Direct TV or AT&T offers such a thing. It's not something I use, but the wife, she relied on it.  If it's not available, we're gonna have a problem. 

    Last reply: 1526 days ago | 59 views | 3 responses |

    Posted by dtreat61

  • What's the latest solution for TVs above mantles over fireplaces?
    Our new house supposedly has a smurf tube (plastic conduit) from a side location going up above the mantle, but haven't seen it yet. We may not have a nearby table/rack for the DVR (likely a Genie HR54). What's the best solution for this application? If the remote for this location is RF, will that conflict with another RF remote in another room (30 feet away) or are they individually addressable? Thanks!

    Last reply: 1542 days ago | 51 views | 4 responses |

    Posted by bruceski44

  • Cost of watching TV channels
    For us that don't watch very much TV, why do we have to pay so much? I watch about 10 different channels, but I pay as much as those watching all the sports channels,  Spanish speaking channels, etc. I'm on a fixed income.  I've bundled phone with Internet with Centurylink. who charges me about $100.  I use both a lot.  But AT&T charges me $100 to watch 10 to 15 channels and not all day, but evening mostly.  WHY?  You have a basic package  that doesn't include some of the channels I like.  Why can't we choose the channels that we like and pay on that basis? I do like your music channels;  however, I only listen to a few of them:  Easy listening, smooth jazz, classical, and big band.  Another way you might divide up groups of channels is by age.  Old people like me like reruns such as channels 2 and 3 and Hallmark, and big band music.  Why don't you call in some of your customers and have a brain storming session and find out what they like to watch and come up with some unique plans  BE CREATIVE, AND AT THE SAME TIME HELP OUT YOUR CUSTOMERS VIEWING HABITS AND POCKET BOOKS. Ellie (Edited to remove personal information)

    Last reply: 1570 days ago | 467 views | 5 responses |

    Posted by onemissellie

  • Directv Equipment Return - WHAT A MESS! UPDATE 2/10: Just billed $147.79!
    I just wanted to share my experiences with returning equipment.  Communication 1:     December 1, 2020:  Called to cancel Directv, spoke to Retention Department.  Was told only one of my 3 Receivers, the HR24-200, was to be returned and the other equipment, including dish, can be discarded.  Return instructions would be coming in email.  Communication 2:  Email December 2, 2020, says to return all 3 receivers to UPS Store:  HR24-200, HR34-700, C31-700. Communication 3:  Chat December 5, 2020, asking if I also need to return the power cables and SWIM adapters.  Chat person says I am supposed to return EVERYTHING, including cables, remotes, receivers, adapters, and even the dish!!  Communication 4:  Call December 5, 2020, sent to Customer Service, and I wanted to confirm the chat info saying I need to return everything.  This CSR says actually I don't have to return anything but the HR24-200, and that the email was old and inaccurate about all 3 receivers.  He said he was "100 percent sure" about it.  He also sent me the link to the AT&T webpage regarding returns, which I'd already read several times, and is not clear regarding Directv equipment and cables/adapters. Communication 5:   I called Retention Department again on Dec 5, 2020.  Told him about past info and frustrations.  He said take everything to UPS and let them deal with it.  But then he checked my account info and then he said NONE of my equipment, including the HR24-200, needs to be returned!!! AAARRRRGGGGHHH!   The guy agreed this was all crazy.  He put notations in my account about all of this conflicting information.  We both agreed it's best to cover my butt by taking it all to UPS.   This is one of the reasons why we have left all AT&T services:  wireless, internet, and now TV.  I can't take it anymore. AT&T needs to get things better organized!!!  Update:  I got a new email today reminding me to return only the HR24! Here is the first email from 12/2/20: Here is what I just received 12/13/20: THIS IS RIDICULOUS.  Why is it so difficult for AT&T to provide consistent information???? NEW UPDATE, Feb 10, 2021:  I just got billed for $147.79 for "non returned recordable equipment."  ARRRRGGHHHH!!   Now I have to wait until tomorrow because customer service is already closed.  I guess I shouldn't be shocked by this happening since no one seems to know what is going on!  UPDATE, Feb 11, 2021:  Just got through to ATT Loyalty/Retention Department.  At first, I was told I had to return one item, then I was told that was an error, it shows I have already returned the devices, so my account is now owing $0.  I then asked to speak to a Supervisor, and said how can my devices show they have been returned when I have them all in my garage?  Alex, Loyalty Supervisor, said that he made that mistake - he misread the notes.  I have to return the device with S/N 0813 last four digits.  He said he looked at the notes from December 5 discussion with Loyalty person #2, and nothing shows we discussed anything but question about cords.  That, of course, is NOT the loyalty discussion, but one of the Customer Service conversations.         

    Last reply: 1538 days ago | 273 views | 11 responses |

    Posted by moonatics

Opens in new window