A_AND_E

In Bogota, Colombia, a tardy traveler's attempt to board a departing flight ends in a confrontation with authorities; outside a superstore in Kent, Washington, a shoplifting suspect is confronted by police.

Customer Wars

Superstore Sprinter

At a California resort, a man's alleged remarks lead to a violent altercation with other vacationers; at a Dallas Airport, officers are called in after a passenger is denied boarding; in Houston, a delivery driver is stunned by a customer's tip.

Vacation Gone Wrong

At a movie theater in Vero Beach, Florida, the alleged disruptive behavior of two women escalates when the police arrive; on a packed train in New York, New York, a back and forth between passengers turns physical.

Movie Theater Madness

At a rodeo in Sisters, Oregon, chaos erupts as a 1,400-pound bull breaks free, sending fans scrambling; in Carbondale, Illinois, an employee vents about a tense confrontation with an allegedly rude customer.

Runaway at the Rodeo

At a gym in Nebraska, a professional trainer's workout session is disrupted by unwanted advice from a male gym member; at a fast food restaurant in Kentucky, a disagreement between a customer and employees results in a chaotic altercation.

Barbershop Revenge

In Melbourne, Florida, a delivery driver must contend with a customer dissatisfied with how his package was delivered; at a sandwich shop in Chino, California, a dispute between a patron and employees escalates when another customer gets involved.

Difficult Delivery

A resort guest's confrontation with a group of performers escalates into an explosive altercation; chaos ensues when two alleged shoplifters are locked inside by a security guard; three friends's bickering turns physical.

Grandma to the Rescue

A lifestyle vlogger's filming of her visit to a nail salon sparks a confrontation with employees; a flight cancellation leads to a heated exchange between two passengers and airport security; a group of tourists meet a moody elephant.

Escalation at the Airport Gate

A customer attempts to return an allegedly faulty phone card without a receipt in Ohio; a fight between two women, allegedly over one of the holiday season's hottest gaming consoles, turns physical in North Carolina.

The Naughty List

At a bike shop in San Antonio, Texas, an employee faces off with a customer over some apparent confusion about the cost of a repair.

Taxi Terror

At a late-night diner in Florida, customers and employees get into a physical altercation, allegedly over the wait time for food; at a Utah airport, officers are called to deal with a passenger after confusion over a seat assignment escalates.

Flying Plates and Punches

A commuter must contend with another passenger's feet on her seat; a security guard confronts a camera crew attempting to capture a challenging BMX stunt; a bystander aids a bus driver in dealing with an oddly behaving potential passenger.

Ferris Wheel Fiasco

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Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.

S5 E7 | Escalation at the Airport Gate