Get and troubleshoot the DIRECTV App on Samsung TVs
Have a Samsung TV and want your DIRECTV? The DIRECTV App is compatible with most Samsung TVs.
Ready to start watching with the DIRECTV App on your Samsung TV? First, make sure your Samsung TV (full model list) has software version 3.0 or higher.
After you register and connect your Samsung Smart TV to the internet, add the DIRECTV App. For detailed info, check out Samsung set up.
With your remote control:
- Press Home to open the Samsung Smart Hub.
- Enter DIRECTV in the Search box.
- Choose DIRECTV, then Install.
- Select the app to open it.
Heads Up! You’ll need version 3.0 or higher of the DIRECTV App for Live TV. Accessing the DIRECTV App on your Samsung TV is limited to your home Wi-Fi network.
General Issues
- Close and reopen the DIRECTV App.
- Check your TV for software updates.
- Uninstall and then reinstall the DIRECTV App.
- Restart your TV
Network Issues
- Make sure your TV is connected to your home network.
- On your TV, select Settings, and then Network.
- Choose Network Status. You’ll see images of your TV, router, and internet as they connect in that order. Look for 3 dots between the images to show you’re connected.
- See an X? You’ve lost your connection.
Want more tips? Learn how to improve DIRECTV streaming and fix connection errors.
Software Issues
Software updates should occur automatically. To check your TV software manually:
- Press Home on your TV remote.
- Scroll right to Settings and select Support.
- Choose Software Update.
- Select Update Now.
Get additional help at Samsung TV support.
Was this information helpful?