Purchase movies and TV shows FAQ

These Terms and Conditions (“Terms”) set forth additional terms and conditions applicable to your purchase of video content (“Purchased Content”) through your DIRECTV satellite service (the “Service”). Your purchase is also subject to any other agreements (including privacy policies and customer agreements) and terms and conditions, in each case as updated from time to time, that may apply to your use of the Services. These Terms, together with all the foregoing agreements and terms and conditions (which are hereby incorporated by reference) collectively constitute the “agreement” that is referred to herein. You agree to abide by all the terms of the agreement, and your purchase and use of and Purchased Content constitutes your acceptance of all such terms. If you do not agree to any term of the agreement, do not purchase any Purchased Content.


1. You understand and agree that when you “purchase” or “buy” content, you are only buying a license to access the Purchased Content for as long as you maintain a subscription to DIRECTV satellite service, as determined by DIRECTV in its sole discretion. Your license to access the Purchased Content is subject to these Terms, as well as any limitations imposed by any digital rights management technology used to protect the Purchased Content. Upon payment of the applicable purchase price, DIRECTV grants you a limited, non-exclusive, revocable, non-transferable license to access and use the Purchased Content solely for your personal, non-commercial/non-public, entertainment use. You agree that this license does not permit you to copy (in whole or in part), sell, rent, lease, distribute, broadcast, sublicense, transfer, or otherwise assign any portion of any Purchased Content and/or any rights or license associated with any Purchased Content (including without limitation, any code or credentials that allow access to any Purchased Content).


2. Subject to these Terms, you will be entitled to access the Purchased Content anytime on any compatible set top box or device as long as you remain a DIRECTV satellite service subscriber in good standing as solely determined by DIRECTV. Access to all Purchased Content (on any receiver or device) will no longer be available upon deactivation or termination of your DIRECTV satellite service.


3. Limit of five authorized devices can be used to download purchased content at any given time, 10 authorized devices per 30-day period, and 30 authorized devices per 365-day period. Set-top-box receivers do not count towards device limits.


4. Streaming of Purchased Content is limited to three devices concurrently. Data charges may apply. You are solely responsible for all data charges or fees incurred to stream or download Purchased Content.


5. If a customer de-registers a device, all content on that device is purged immediately when the deregistered device reconnects to the internet and authenticates through the DIRECTV App.


6. All purchases are final. DIRECTV does not offer exchanges or refunds. The price of a given program or title may change at any time. We do not offer you price protection or refunds in the event of a decrease in price, whether through a promotional offering or otherwise.


7. Purchased Content may become unavailable for viewing, streaming or download due to content provider licensing and other restrictions, and we will not be liable to you if Purchased Content becomes unavailable for further download, streaming and/or use.


8. You acknowledge and agree that all content purchased through your compatible set top box or other compatible device may be available to other users and user accounts associated with your DIRECTV account, on any set top box or compatible device used by those users. Please visit directv.com for information on parental controls, locks and limits and password protection on your account.