Learn about managing your DIRECTV account online
Learn how to create and manage your online DIRECTV account. Explore your account overview on DIRECTV.com to view and update your subscriptions.
DIRECTV account management experience
There are three main areas in your directv.com account: Account Overview, Billing & Payments, and Profile. Learn more about each section and where to go for key account related updates or changes.
Log in to your directv.com account
Important Note: DIRECTV has introduced an extra step to enhance your security when you log into your directv.com account. In addition to your username and password, you’ll be asked to enter a one-time code sent to your email or phone number on file. After entering the code, simply follow the on-screen prompts to complete the process and securely access your account.
For help with resetting your ID and changing your password go to Manage your DIRECTV user ID or password.
Overview – Provides a general snapshot of your account. From here, you can:
- See your current account balance, view your bill, and make payments
- Review your current programming package, make programming package changes, and add or remove premiums and sports channel options
- Review your equipment details, refresh your receiver, add a new remote or receiver, view your orders and service call history, and troubleshoot equipment
- Link to Support Center for any additional info about your service & troubleshooting error codes and messages
Billing & Payments – From this tab, you can:
- Make a payment, view current billing statement, and review up to 24 months of previous bills
- Update paperless billing & automatic payment settings
Profile – Your contact info lives here. In this area, you can:
- Change your user ID
- Change your password
- Change your contact email address
- Update contact phone number
- Manage privacy preferences
Create a directv.com account and sign in
If you already have a directv.com account, sign in to manage your account. You can view and pay bills, make changes to your service, update your account profile, and much more.
Heads up: If you were assigned a myAT&T user ID when you signed up for DIRECTV service, you don’t need to create a directv.com account. To create a user ID for directv.com:
- Go to Create your directv.com account.
- Select your service type: DIRECTV via Satellite or DIRECTV via Internet/STREAM.
- Enter the required info for your account type.
- Select Next.
- Enter a password, follow additional prompts, and Submit.
Tip: You’ll use this same user ID and password to stream on the DIRECTV App.
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