Name: Error Code 775: Quick Fixes
Uploaded: 2015-08-06T14:29:00.000-0700
Duration: 1 min 25 s
Description: If you see Error Code 775, your DIRECTV receiver is having trouble communicating with your satellite dish. Luckily, solving the problem may be as simple as tightening a connection. Watch this video to learn how.

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https://services.att.com/kmservices/v2/contents/000080603?app-id=directv

If you have to schedule a service call, you can still enjoy your favorite movies and shows. Here’s how:
<ul><li>TV - To access anything recorded to your DVR, press List on your remote.</li><li>On Demand - Go to Ch. 1000 to browse thousands of free titles or Ch. 1100 for the latest movies in DIRECTV CINEMA.</li><li>Computer or tablet - Sign in to <a href="https://stream.directv.com/watchnow" target="_blank" title="Link opens in a new window">stream.directv.com/watchnow</a> and choose Watch Online.</li><li>Mobile device - Download the DIRECTV App from the Apple® App store® or Google PlayTM store. After you sign in, choose the option for watching on your device.</li></ul>

Watch while you wait

<ol><li>Check and secure all connections on the back of your receiver. Start with the SAT-IN connection.</li><li>See if you have a SWiM Power Inserter attached to the DIRECTV cable coming from your dish (it may be in a different room). If you do, unplug it from the electrical outlet. <img alt="" height="126" src="https://www.directv.com/content/dam/images/support/sf-images/SwimAdapter.jpg" width="250"></img></li><li>Wait 15 seconds, then plug it back in.</li></ol>
 Good to know: This power inserter is usually black or grey and the size of a small brick. Make sure it isn’t plugged into a power outlet that can be turned off.

Check receiver connections

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/supportvideos/gvp_DIRECTV-Error-Code-689316_5000404_480.mp4

If you see Error Code 775, your DIRECTV receiver is having trouble communicating with your satellite dish. Luckily, solving the problem may be as simple as tightening a connection. Watch this video to learn how.

Get help with error code 775

Check receiver connections

Watch while you wait

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