Move your DIRECTV service FAQ

Moving your DIRECTV service is easy! Call 888-388-6683 and let our dedicated Movers Specialist set everything up.

For step-by-step instructions, check out the Moving Support page.

If your equipment is connected with satellite you will need to provide the installer a completed Landlord Approval Form before we can proceed with the installation and activation of your TV service.

If you are connecting to a TV with internet you would need to verify that the new location has an available internet speed of at least 8Mbps for optimal viewing.

DIRECTV offers both satellite-delivered and satellite-free DIRECTV, so you have options. If you are in a contract and planning to move, give us a call at 877.734.2281 to explore your options.

You will need to take all your equipment, TV boxes, power cords and remote controls with you to your new address. If you currently connect to TV via satellite, leave your DIRECTV dish installed at your old address. When the technician arrives to set up your service at your new address, they will take and return any equipment you no longer need.

For more details on moving your service go to DIRECTV Insider.

Yes! DIRECTV customers connected via internet will have access to all their recorded content at their new address and customers who connect with satellite will keep their recordings when they move with the same equipment.