Change your DIRECTV package

Change your DIRECTV package

Looking to make changes to your DIRECTV package? Good news: You can make changes to your subscription anytime.

1. Go to your Account Overview.
2. Under My TV service, select TV Package.
• For package changes, choose Switch.
• For Add-ons, choose Add or Remove.
• For Genre Packs, choose Switch or Add.
3. Review your desired changes and select Submit to save.

Heads up: Your updated package and new pricing won't take effect until your next bill period. We can’t refund or credit you for partial months or unwatched content.

Things to note:

• Your online account displays packages and premium options currently available to you. You can view and change your subscription package anytime. If changing to a no-annual contract package, you will not be able to switch back once the new billing period begins.
• If you receive your DIRECTV through your community (such as your building manager, HOA or via your rent), you can view your subscription package anytime by logging into your DIRECTV online account. However, you cannot downgrade your subscription below the community provided programming. You can manage your subscription by following the steps below or by contacting customer service at 866-258-8766
• If you receive DIRECTV as a courtesy service (such as a free account for demonstration), you can manage your account online or by contacting customer service at 888-342-7288, for assistance.