Learn how to fix a Video Connection Lost error associated with codes 620, 621, 622, 623, 624, or 625 on your DIRECTV Genie and Gemini devices.
If you see Video Connection Lost or error codes 620, 621, 622, 623, 624, or 625 on your TV screen, one of your DIRECTV receivers has lost connection. Follow the prompts on your TV screen to begin troubleshooting. These tips include:
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