Watch with the DIRECTV app over Roku

What you’ll need

• High-speed Wi-Fi
• Active DIRECTV account
• Active Roku account
• Roku remote or Roku mobile app
• Roku TVs upgraded to software version 9.4+

 

Add DIRECTV with a Roku remote

Select Home > Streaming Channels > DIRECTV > Add Channel > If prompted, enter your Roku PIN.

 

Use a smartphone or tablet as a remote

• Make sure your device is compatible with the Roku mobile app and DIRECTV.
• Connect your device and Roku player to the same Wi-Fi network.
• Download and open the Roku mobile app.
• Find your Roku TV or player and pair it with your device.

Heads up! You can establish a home network for your DIRECTV Account which allows you to stream an unlimited number of devices inside of that network. You may stream up to three devices (two of which can be on living room devices) outside your home network. Home networks can be adjusted up to four times a year on any living room device.

 

Troubleshooting

Picture issues

• Turn your TV off and back on.
• Make sure your Roku player or TV isn’t in standby or screensaver mode by pressing any button on the Roku remote control. If the player responds, it’s working normally.
• Check the video input cable to make sure it’s firmly connected to your Roku player and to the HDMI or composite connector on the TV.
• Try disconnecting and reconnecting all Roku cables, including the power cable.
• Make sure your Roku Streaming Stick is snugly connected to your TV’s HDMI port, if applicable.
• Be sure you selected the correct TV video input (or source) that your Roku player connector is connected to. Or try a different input.

Sound issues

• Check the volume level and mute settings on your TV and any audiovisual (A/V) receivers you may have.
• Try changing the cable or changing the A/V cables, one at a time. Composite cables are usually red and white.
• Make sure that any composite cable sound connectors are snugly attached to both the Roku player, the TV, and any A/V receiver.
• Connect your Roku player to a different input to see if you can hear sound.
• Check or change your Roku audio settings by selecting Home, then Settings, and finally Audio.
• Set HDMI and S/DIF to Dolby/D.
• Set HDMI to PCM-Stereo.

Roku streaming players

• Make sure you’re connected to your home Wi-Fi network.
• Make sure you have the suggested internet speeds for DIRECTV.
• Delete the DIRECTV App from your player and download it again.
• Confirm your Roku remote control batteries still work.
• Check for Roku device updates.
• Unplug your Roku device from your TV or monitor for 1 minute.
• Restart your Roku device.

Roku mobile app

• Make sure your mobile device is fully charged and connected to the internet.
• Check your app store for updates to DIRECTV STREAM and Roku apps.
• Delete the DIRECTV App from your mobile device and download it again.
• Check for software updates for your mobile device.
• Restart your mobile device.

Compatible Roku devices

• Roku Streaming Stick® (3600X, 3800X) and Streaming Stick+ (3810X, 3811X)
• Roku Express (3700X, 3900X, 3930X) and Express+ (3710X, 3910X, 3931X)
• Roku Premiere (3920X, 4620X) and Premiere+ (3921X, 4630X)
• Roku Ultra (4640X, 4660X, 4661X, 4670X) and Roku LT (2700X)
• Roku Premiere (3920X, 4620X) and Premiere+ (3921X, 4630X)
• Roku Ultra (4640X, 4660X, 4661X, 4670X) and Roku LT (2700X)
• Roku 2 (4210X), Roku 3 (4200X, 4230X, Roku 4 (4400X)
• Non-4K Roku TV (5000X, 8000X)
• 4K Roku TV (6000X, 7000X, A000X, C000X, C000GB)
• Roku Smart Soundbar (9100X)

For more help with Roku issues, visit Roku support.