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  • Can't toggle games on Sunday TIcket Mix Channel
    Worked last year tried everything.  Both channels seemed to be locked on the first channel.  Hope this is only happening to me because its kind of a pain...

    Last reply: 960 days ago | 376 views | 4 responses |

    Posted by vmazzie

  • Loading Issues on Roku? Help Us Investigate!
    Having to uninstall and reinstall the DIRECTV app on your Roku device(s) because of recent loading issues? We want to talk to you. Please post a "Yes" response and we'll send you a Direct Message to get details. Thank you for helping us investigate!

    Last reply: 942 days ago | 726 views | 109 responses |

    Posted by DIRECTVhelp

  • Streaming Device Limits
    Hello! Just looking for some clarification on the 3 outside of the home devices streaming limit. 1.) If I login to a network’s personal app using a device outside of my home (for example the Game Show Network’s app…not the DirectTV Stream app), does this count as one of my devices? And 2.) Does the device limit apply to how many devices you can stream at once or how many devices period? To be clear, can I login to say 5 devices outside my home network but only stream 3 or fewer at a time? We have multiple iPads in our family and trying to figure out how this would work.

    Last reply: 950 days ago | 5670 views | 6 responses |

    Posted by Mrothgeb

  • Samsung Smart TV App Buffering
    Have a new Samsung UN58TU700D smart TV.  I had to download the Direct TV Stream app.  It appeared to install properly. I have a 60 Mb Ethernet connection to my tv.   Problem: The resolution goes from fuzzy to basically ok, but never what I would call HD or sharp.  I've had to install a FireStick to get an acceptable picture.  It mostly happens while watching baseball on AT&T SportsNet. I, of course, would prefer to skip the FireStick and watch TV through my Directv Stream app.  I can't find an option to show me or adjust the video connection resolution. I'm very disappointed - seems like the processor in the TV would be better than a $29 Firestick! Thanks for any suggestions.

    Last reply: 995 days ago | 2039 views | 3 responses |

    Posted by bytemo

  • How do I reach a live person, paying off devices
    I clicked the button to payoff devices ( to lower my monthly bill) and my credit card was charged twice( I have 2 devices and they said I paid off 4). My new payment is reflected correctly, but my bank told me to contact Direct TV because I was double charged. How do I reach a live person?  The chats do not help with my problem.  Thanks. 

    Last reply: 1009 days ago | 1614 views | 6 responses |

    Posted by kinman123

  • $249.99 to upgrade my receiver H44/500 software?
    Got a call from a person claiming to be Direct-TV account manager who is responsible for my account.  He claimed Direct-TV is re-positioning satellites and I will lose  receptions if I do not upgrade the software which will cost me $249.99 and this amount would be reimbursed six month later.  He wanted either my checking account number or a credit card number.  At this point I'm 100% sure this was a fraud. His name was Solomn James and the IT Technical number he gave me was 802-404-9914. If my receiver H44/500 really needs a software upgrade or hardware replacement, please post it in your reply and I will call Direct-TV service for it.

    Last reply: 995 days ago | 1287 views | 8 responses |

    Posted by redbadgers

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