Got a call from a person claiming to be Direct-TV account manager who is responsible for my account.  He claimed Direct-TV is re-positioning satellites and I will lose  receptions if I do not upgrade the software which will cost me $249.99 and this amount would be reimbursed six month later.  He wanted either my checking account number or a credit card number.  At this point I'm 100% sure this was a fraud. His name was Solomn James and the IT Technical number he gave me was 802-404-9914. If my receiver H44/500 really needs a software upgrade or hardware replacement, please post it in your reply and I will call Direct-TV service for it.

i have been confused for years. I see a program on my paid for channel lineup such as Bally Sports Yankees vs Rays. I can watch on the TV fine no problem. I have not signed up for any special DirecTV stream or Plus or whatever. I can go to DirecTV.com on PC and watch online and see many programs playing and view, such as ACCTV or ESPN. But several are not available, such as Bally Yankees vs Rays, on my PC. I can use DirecTV app on my phone and sign in and also watch many channels there just as if i was watching TV. But many channels such as Bally Yankees vs Rays baseball  which is on TV now, when i choose watch on your phone, its not there. In the guide its just a black no description box. What am i missing. if u can watch tv on channel lineup u pay   for over $200 a month, why only some channels watchable on PC or Phone????   and is there a way to fix ths with some upgrade or app or???

Hello all! My parents have been DirectTV customers forever.  Late 1990's I think.  Live in the woods. ;) They currently have an H23-600, HR44-200, two C51-500's, and two C41-500's. Each receiver has a coax connected to it.  I heard from someone that the latest technology only requires one unit to be connected via coax and then the others would connect wirelessly.  Is this info correct?  If so, which model receivers would these be and is an equipment upgrade/swap usually free for longtime customers? Many thanks!  fyi, I'm a technical guy familiar with big city cable, Comcast, but this DirecTV stuff is new to me. Bill

I will be replacing a HD DVR receiver with an upgraded new one. Is there any way to retain programs recorded by transferring to the new HD DVR?