I have a new Konka TV 43U55A, I have seen that with the old style remotes this TV was listed but now it only brings up one code and it does not work! What happens when you have a TV that is new to the market (this brand isn't new, but is just now becoming more recognized) and there isn't a code for the TV? I work in a Nursing home, so I need to have 1 remote easy use!  I also just bough 22 of these!! Don't tell em to go to your lookup, because the brand is there, but none of the models are even listed.  If I search with the model number I put in, it gives me only 1 code and that code gives me a red light on the remote, as does EVERY other code I have seen related to the model. I have used both RC72H and RC73 remotes!

I've been a DirecTV customer for almost 10 years and upgraded my receivers several times as new features/capabilities became available (SD->HD->4k).  I received a call today from someone claiming to be with DirecTV that AT&T would be "shutting down the old receivers and that I had to upgrade."  Since I just upgraded my receivers and DVR to a Genie2 about a year ago - I was highly suspicious.  He told me to go to the System info and read the "first line" which was the model number.  I read it to him (HS17), but he seemed to have trouble understanding (he said "HS172" or "H70", etc. and seemed to be happy with those model#s until I corrected him - AT&T doesn't have that many different models, AFAIK).  Then he asked for the "second line" which was the receiver ID.  I stopped there and refused to provide it.  I said, if you are really from AT&T, you should already have that information.  After some brief discussion, I ended hanging up on him.   In any event, I'm 99% certain that this was some sort of upgrade scam, but thought I'd post it here to get some additional input.

Currently runniing HR44 genie HDMI connection with a Samsung UN55JU670DFXZA and HR24 with a Panasonic TV, DVD and Roku setup.  I am due for a Free 2 year equipment upgrade. What would be advantage or disadvantage of asking to upgrade from HR44 genie to HR54? I have decided not to upgrade to the Genie-2 and lose the advantages of separate DVR's for different TVs.  

Remember, this is a customer forum and we cannot access your account here. For account specific questions you have to call (1 800 531 5000)     All equipment returnable to DirecTv must be returned through a participating UPS or FEDEX location. Items cannot be returned to a USPS post office or any other mailing service locations. If you happen to be greater than 10 miles from a participating UPS or FEDEX location then you may call in (1 800 531 5000) and request that return boxes be mailed to you.   Find FEDEX locations: www.fedex.com/attreturns Find UPS locations: www.theupsstore.com/locations   You will need to bring your account number in with you and it is strongly recommended that you obtain a tracking number.   DirecTv will not dispatch a technician to remove a satellite dish or any other equipment.   Some items that you do not have to return: -Remotes -Power cables -Coax cable -Any outside equipment (mounts, dishes, cabling, the eye on the dish, etc…)   Below is the most current list of returnable items as of 2020. Like everything, this list is subject to change. You should receive a notice letting you know exactly what needs to be returned (via post or email, check your spam folders because sometimes important emails end up there).     2020 List of returnable receivers (subject to change):   Note: The Genie HR-44 does not appear on this list. Make sure to check your email and mail as noted above for the exact models they want you to return.     Genie HR54-200 Genie HR54--500 Genie HR54-700 Client C51-100 Client C51-500 Client C51-700 Client C61-200 Client C61-500 Client C61-700 Wireless Client C61W-400 Wireless Client C61W-700 4K Client C61K-700 4K Client C71KW-200 Genie-Lite H44-100 Genie-Lite H44-500 HD H24-100 HD H24-200 HD H24-700 HD H25-100 HD H25-500 HD H25-700 HD DVR HR24-100 HD DVR HR24-200 HD DVR HR24-500 Home Server HS17-100 Home Server HS17-200 Home Server HS17-500 Home Server HS17-700  

We currently only have two receivers which are both standard definition D12 Models. The dish itself is relatively new AT&T and is SWM with a power inserter. and green labeled splitter. I am looking to run DECA over this same coax line for some other devices placed by the TV. I am aware this is possible but am unsure whether the band filters are necessary since there is no genie anywhere on the network. And if these filters are necessary where do I place them? One between the output of each splitter and the D12 box? Current Configuration: Proposed:

I recieved an email saying thjat I will need to update some of my equipment by 1/18/20 to continue seeing local channels.What models need to be upgraded?