I want to split signals off of 2 different receivers. Receiver is an HR44/200.  The other is a Genie. Do I split the HDMI coming out of the main receiver and the 10 pin s video coming out of the Genie? Thanks, Tim

How to hook up and play dvd' s using the genie remote

Sorry if this has been posted before (lots of threads here), but I 'm wondering if anybody else has experienced this problem or if the folks who are working on the software upgrade are aware of it. My local channels, the ones we watch regularly in the LA market, are numbered 2, 4, 5, 7, 9. 11 and 13.  If a program is on Channel 2, say it's the Big Bang Theory, and I want to record the first runs of the series, I do that like I normally do.  But if I then go to the Guide to look at the next episode of the Big Bang Theory on Channel 2 to make sure it is going to be recorded, there is no indication that it is going to be recorded.  Instead, the show will be recorded off of the CBS West channel, which might be numbered 397, or something like that.   (I found this out only by working through it a number of times.)  It does this for ALL local channels.  The red/orange Record indication is always on some channel up in the 300 range.  This i s pain, because our guide naturally opens up to the local channels numbered 2, 4, 5, 7, 9, 11, 13, and that's were we are typically when we are selecting programs to watch or record.   I've also discovered that if I go to channel 2, and Big Bang Theory is not showing as being recorded, and then I hit the manual record button, I will end up with two (2) recordings of that episode of Big Bang Theory -- one on channel 2 and one from channel 397 (or whatever). Anybody know if this glitch has been reported or if a fix is in the works? P.S.  Did anybody test the new software before they sent it out?  Egads, it's terrible.  This is but one of many problems.  I've never seen an upgrade on any platform have so many problems.  Directv should be giving an automatic rebate to any customer who has had to live with this for the past few months.

I’m trying to add another receiver buy I can’t get through on my canadian phone & I can’t do it online. I drove to 201 S Douglas St. today in El Segundo but Direct TV isn’t there anymore.

I have 100 programs listed in my Series Manager.  I need to delete some that are no longer being shown so that I can add new series.   There doesn't seem to be an option to delete a series with the new GUI. I go to Manage RecordingsI go to Series ManagerI highlight the series I want to delete"Press R to Cancel Upcoming" doesn't work since there are no upcoming shows.  I just get the bong soundI press the name of the seriesMy options are "All Seasons" "Record Series" "Upcoming Airings" "Record Series" is clearly moronic since that series is already being recorded.  When I press that option anyway, it assumes I want to record it as a new series and just gives me those options.  There's no option to delete the series. I join with all the other users who loathe the new GUI.  I've been with DTV since 1999 and this is the worst P O S I've ever seen them roll out.

'Total Choice.' Been a customer since 2008, this time. Customer is now an 88 yr old widow, living alone except this pt relative."I don't have or know anything about computers & can't handle auto-attendants so a friend who does handles all my accounts."The following is his information on this problem. Been going on & off from 2013. Have all PPV channels blocked on all (2) receivers, both locked with 4-digit code, Have per/event spending limits set @ $1.00 (one). He does not have access to a fraud card. Earlier I tried every trick DTV customer Service suggested, but none worked. Any way that he contacted them they activated the channel request. This past year (2017) everything got worse. Tried to handle it through him, while talking to DTV. Found out that if Rcvr lost power for awhile Rcvr came back up unlocked. This also happens when reset button is pressed.  Ask DTV to block all PPV channels on their end. The final straw broken was on Oct 17, when I asked again for all to be blocked. Agent said just a minute & 2 min later came back and said "They are all blocked. I told her "I hope so because from this time on the customer will not pay any PPV charges. They will all be considered free and would not be paid for.. On Nov '17 bill, 18 PPV , 1 Adult channel subscription & 2 tp chgs was billed. Put in dispute, not pd. Also told about how rcvrs reset. They said I could update free with a 2-yr extension; NO Thanks. That's when I romoved his rcvr and replaced temp with my advanced rcvr, but it did the same thing, so it's going back home. Received notification that 'Playboy' Ch had been added, 11/30/17 had removed. Also talked to 'Technical Services' about small problem and found out he could block everything, he did, changed password, etc.Dec bill had more charges from Nov:17 PPV, 1 tp ch, part mo of 1st Adult Ch added/removed. Evidently DTV had not been putting these charges in dispute and notifying ATT so charges and late fees were being added to account. 1/3/18 They cut her land-line phone off temp (that line charges had been paid). Brief summery of calls made to ATT/DTV NO Customer service Centers: 1/3; 1030a, routed to collections; xfr'd to billing, wrong billing center; xfr'd to S E Billing; 1055a, xfr'd to Serv Restoration; 1110a, agent can't do anything; xfr'd to 'right dept,' but special rep had to handle, she couldn't; 1218p call dropped. 1240p, Called again; 1245p, agent xfr'd to Uverse, not DTV; 1258p DTV (requested super.), Super xfr'd to Mobility Svs/ xfr'd to ATT Billing/ agent dropped call again; 1425p Made 3rd call, 1447p; Super xfr'd to Loyalty Dept, Agent blocked all feature changes on both rcvrs/xfr'd /integrated billing/agent (or line) was bad. She wouldn't xfr to another agent or super, she couldn't find correct account. I ended call. Last call made 1620, basically same as above, xfr'd to no knows/no helper/xfr'd to ???, waited on agent until almost 1810, agent answered and hung up. 1/4/18. Same ole story, except worse. Started: 1213p; xfr'd around/ATT call specialist (??) Said all charges had to be paid; ask for super, 1333p, She talked to (?) and said super was calling me on my number, which I answered. 1359p, Girl said super on another call and would pickup after, On hold til 1533/auto xfr'd back to pool/ agent answered and xfr'd to DtV Fraud Line---That's a joke, auto attendant wouldn't recognize my selection (2) even on an ATT phone, repeated menu 3 times then disconnected my call. [If I had treated customers this way in my 30+ years with the Real ATT, I would have been fired on the spot. I guess SPC/ATT has different standards Their pocketbook first/ Customers last, at least]. {My suggestion: Don't sign up for combined billing, if so get rid of it}