When using the various Roku devices and Directv Stream I will have episodes where the sound will disappear for 1-2 seconds, 2 or 3 times.  Unplugging the device for a minute solves the problem, but it will recur.  This is becoming very annoying.  I see notes from a year ago about this.

Does DirecTV have a phone number to contact them? I've been waiting for chat contact response for over 30 minutes. This is ridiculous. 

I have limited GB usage from my cable company.  If I record a show on Directv streaming but do not watch it, will that impact my GB usage.  Or is it just in the cloud and will not impact my GB limit until I watch it.

I am thinking of changing to DTV Streaming and am trying to know specifically if Showtime is streamed in some type of HDTV? IT can be 1080i or 720p but some type of HDTV. In addition to Showtime, what specific premium movie type channels are in HDTV?

We're fairly new to DirecTV Stream.  We've had it for a few months now but this is the first time we're going want to handle some episodes of TV shows differently than the way we handle other episodes of the same shows. Apparently we can't keep more than 30 episodes of a TV show at a time.  We knew about the 9 months restriction when we signed up but no one told us that we could only keep 30 episodes of any particular show.  That's a problem for us so I'm trying to figure out how to do what we want to do. We want to keep all new "Law & Order" episodes for the full 9 months but we don't care if the old ones roll off.  L&O is streaming on at least 3 channels currently (BBC America, Sundance, & WE).  Each channel shows 3 or more episodes a week so we always have at least a dozen older reruns picked up by DirecTV Stream every week.  How can we save the new episodes that start this Thursday and not have them swept away by reruns? Is there a way to set up 2 sets of episodes for 1 show?  Then we could catch only new episodes in 1 set and then all of the reruns in the other set that could roll off as new reruns are rebroadcast?  Or, if we want to save the new episodes for the full 9 months, do we have to change it so that it only saves new episodes (& then we never get to rewatch old episodes, which we still enjoy)? Are there any other options? Thanks, GGuenth

"My Library" is not showing.  After signing up for Directv and adding the channel via my Roku device, noticed it does not show.  When open Directv have listings on left side starting with All then Recent etc but do not have My Library (It does show on my Android phone app however). I'm able to record shows but can't locate those recordings. Thanks