Playlist does not show all recordings.  I have to go to menu -> recorded programs to see all of them.  Box freezes and is sluggish to respond changing channels, bringing up list, and freezing when trying to delete.  Sports programs MANUALLY set to record display 2-4 items sometimes when there should be just the one.  Today 11-11-2018 the box FACTORY RESET ITSELF and I lost everything.  All recorded programs gone.  All programs set to record gone.  Pressing up on arrows to get jump list is all clear yet pressing it again shows 9 random channels which I did not set up.  Whole home setting gone.  Video options gone.  EVERYTHING JUST F-ING GONE.  Ever since the new GUI was installed (not by me) a few months ago there have been a gazillion bugs and I am finally at wits end.  After football season ends I am cancelling Directv after 15 years of loyal service.  The reps on the phone are foreigners instead of Americans (AT&T outsourced their tech support to god only knows where) and they solve everything by resetting the box remotely which kills anything currently recording.  I am so fed up with this B$.  Time to see if Comcast is better.