I recently signed up for DirecTV online and was promised a free JBL sound bar along with Visa cards.  We are waiting for the Visa cards but no body can help me find out about the sound bar.   I have been a customer of AT&T for over 17 years and never had so many problem until recently.  I would really like to know when and if we are actually going to get a promotion that was promised to use when we signed up.  

I have spent over 6 hours on the phone and on chat trying to get this issue resolved. We signed up with a rep at Walmart (mistake number 1). The installer came out on 12/22 and installed the dish on the side of the house and receiver. Everything works fine on our end. When I log on to my account, it still shows pending, waiting for installation and activation. No body, I mean no body can seem to fix this issue. Everything is scripted on what they say. If I hear one more I'm sorry for the inconvenience, I'll come unglued. Also, the sales rep told us we only needed the one receiver, and we could log onto the app to access Direct tv for our other TV's- lie number 2. I am not paying $99 for each genie mini( I need 4). Also, I was told on one phone call the my estimated monthly bill will be $120. The rep told us $45- lie number 3.  I'm done.  I will never recommend this company ever! I now have to deal with trying to cancel this garbage and have the equipment removed from my house,,, 

I have a wine guard G2 plus connected to an HR 44 - 200 with a sw8 switch which was working fine until software update was received which limited dish type selection to S L3 S L5. Previous selection was 3lnb 18 by 20 which was working on the 101. I'm an installer and I checked signal with super sat body at switch, signals fine so it must be software issue.

I was looking ahead on the guide last week and noticed that Holidays & Happenings on channel 801 was starting on Nov 26.   I dont know why, but a few days later, i checked again, and now it was starting on Nov 28. So every day i have been checking. Yesterday it was Dec 1...i actually chatted with a rep at directv who said it was starting on Dec 1.  Well today, the guide says it is  starting on Dec 2! Weird. It usually starts in Nov, after Thanksging I think. Any body know what is going on?   ( i do not get channel 815).   Thanks.